Thank you for your review! Certainly sorry to hear that you feel the latency from Asia is bad for you, however the majority of Asian players have no difficulty, so we'd be happy to troubleshoot your connection! The GM team is often in-game - working in the background, answering requests, and providing technical support. Bans, when they are issued, always are the result of a thorough, data-driven investigation. If you ever have a problem, a support ticket appeal is always welcomed. Thanks again!