Thanks for your review. Sorry to hear that your experience with the community hasn't been great, but the tRO community is quite a wonderful place on the whole - with lots of players in our experience willing to help, chat, party, and play together with you as a new friend! In cases of severe rule violations, we do issue bans - but only after considerable evidence has been presented and confirmed. It can be an uphill climb on a low-rate to achieve greatness, but we know that you'll get there! :)