Thank you for your review. We're sorry to hear that you're experiencing connection trouble, as many players are able to connect reliably. We're happy to help troubleshoot however in our forums if needed! On occasion, when a rule-violating situation warrants it, we do take precautionary measures to protect your account, but we're always available to discuss it with you via Support Ticket. There are many ways to earn items & play in tRO, & we'd invite you to try some of these and other events out!