As writing this review started playing couple days ago. So far runs pretty good, didnt crash or randomly disconnect. Ping is alright, there is a little delay but its less than <100 (from middle europe). The tone of the ingame chat is quite friendly in general and helpful. Their wiki and forums have some helpful posts too for beginners. Havent made experience with GMs ingame, only judging from homepage and forums. Progression so far seems to be rewarding so far (lvl 63 atm). There is active WoE.