When I logged in to LightRO, There are always 13~14 connections, but I've never seen all 13 character. I suspect those are just GM's character, which use autotrade function or something. The reason why I think like that is, There was connection issue with client, but that 13~14 population were already there before the issue is fixed. Also there are spam articles in forum. GM doesn't care(or just doesn't do anything ) about that spam. Overall I think GM should take care of the server.