The customization in this server is done neatly, that it doesn't feel like one. Many veterans help the new players (there are still some bad apples but not as much as the great ones). Since I used to play pre-RE, so many things are new, and the guides they provide have been a lot of help. What could be improved, is some guides need some updates (with the recent update, some minor things like NPC names in guide and npc location could be updated).