The admin/gm team is sincere with their words. Issues/bugs are being tackled through. There are customization that scales well from the official ones. The initial stages are perfectly fine as it gives out decent amount of "goods" so to speak that can help you through various levels of your journey. It is highly customized, from the main town to donation gears (balanced), quests, etc. The community relates to not just in-game stuffs but things pertaining to the real world which might be likable.