What I like most about heRO is the balance. Custom gears are interesting, but they do not overshadow official gears. Same with monsters and maps. It all feels like it complements the official content. Some of the quests and events are riveting, you can tell a substantial amount of work goes into them. The donation items are chance items and create no gap between people who donate and those who don't. There is no Pay2Win. It's Ragnarok as it should be.