I've joined the server pretty recently (as of 18/05/2022), and I've only had good experiences. The people I've met have all been kind, including the GMs. People have helped me with any and all issues I've had, be they progression, technical, just simple questions, anything. If you're looking for a server with nice people, that lets you get to the class you want to actually play at a good rate, and has good content, I can't recommend NovaRO enough!