There's really is no server downtime, quick server maintenance, and bugs are quickly fixed too. People are really willing to help newbies and it is easy to talk and crack a joke with most of them, even if they're strangers. A huge number of hourly events that you can participate in. I've not encountered a problem that i need a GM, but I've seen those who do need help and contacts them in discord gets help fast. Would love a faster way to browse vendors. You can really make any class work.